It's a perfect day to brush up on your PureConnect skills. Browse our catalog and pick a topic you want to learn.
| Course Name | Access Course |
|---|---|
| Administering the CIC System | |
| Configuring Call Flows | |
| IC System Configuration and Support | |
| Interaction Center Certified Engineer (ICCE) | |
| Interaction Center Dialer Engineer (IDCE) | |
| Interaction Center Handler Developer (ICHD) | |
| Pure Connect Custom Reporting | |
| Customer Experience Insights Installation |