PCC Extended Support

PureConnect Training Videos

Training Name Access Training
User Organization
Interaction Recorder
Interaction Attendant
Interaction Administrator
Interaction Desktop
Interaction Quality manager
Interaction Reporter
Interaction Connect
General Troubleshooting
Interaction Center Busniness Manager
Interaction Optimizer
Note: This resource section serves as an archived repository of PureConnect product training as provided by Genesys. Please disregard any links or references to Genesys as they may no longer be valid or applicable. This content is provided by Infosys for reference purposes only. No updates or revisions to the content will be provided.

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