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Migration

The migration feature allows you to migrate from CIC 2.4/3.0 to CIC 2015 R1 or later, and, If applicable, Interaction Dialer 2.4/3.0 to Interaction Dialer 2015 R1 or later. 

Get Started

Migration Versus Upgrade

System Requirements


Release Notes

Release Notes Web App

 

Migration Documentation

Migration Checklists

CIC Migration Installation and Configuration Guide

Interaction Migrator Technical Reference

 

 

Additional Resources

PureConnect Community

Migration Package