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Interaction Administrator Help
Genesys Cloud Web Page
To go directly to your PureCloud organization, click Launch Web Page .
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You automatically log on as the PureCloud Admin user.
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If you configured PureConnect user accounts with Business Email before you completed the Genesys Cloud Configuration, PureConnect user account data was sync’d. Those users appear in the PureCloud Directory.
Other configuration in PureCloud Admin
You may want to:
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Further configure your organization by adding to the PureCloud Admin profile, setting up groups, and so on. See Admin>Overview.
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Modify organization settings in Admin>Account Settings.
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Review Genesys Cloud settings and check for updates in Admin>Integrations. For more information, see the Genesys Cloud for PureConnect Administrator's Guide.
For more information about PureCloud administration, see the PureCloud Resource Center at help.mypurecloud.com.
Related topics
About Genesys Cloud for PureConnect