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Interaction Administrator Help
Station emergency information settings
Use this page to set station location options that are used in the event of an emergency.
Note: If both new E911 interface and old E911 interface are enabled, then only new E911 interface will be displayed, so user will be able to see old interface.
New E911 Interface
If the E911Enabled server parameter is true, then the new user interface appears.
Customer Name
Enter the name (32-character alpha-numeric) to provide for this station (For example, John Smith). The ALI record field is NAM.
Primary Email
Enter the email address to receive an email at this address when a call 911 is made from the station.
Country, State, City, Street Name, House Number, Zip Code
Enter the full address of your station location for emergency personnel dispatched.
Location
Enter the location information (60-character alpha-numeric) for emergency personnel dispatched (For example, Building 1, floor 3, north wing, office #26, next to elevator). The ALI record field is LOC.
Old E911 Interface
If the E911Enabled server parameter is false (by default) or not defined, then the old user interface appears.
Description
Enter the description of the location of this station. This description is displayed in station group directories in the CIC clients. For example, a description might be "Conference Room 1."
Emergency Access
Use this section to enter emergency access information for this station for emergency support.
Calling Party Number
Enter the outbound ANI (10-digit numeric) to use for emergency calls from this station. The Automatic Location Identification (ALI) record field is CPN and in "emergency" terminology it is Emergency Location Identification Number (ELIN).
Location
Enter the location information (60-charater alpha-numeric) for emergency personnel dispatched (For Example, Building 1, floor 3, north wing, office #26, next to elevator). The ALI record field is LOC.
Customer Name
Enter the name (32-character alpha-numeric ) to provide for this station (For example, John Smith). The ALI record field is NAM.